Contacts

This site contains details on all your benefits. If you still have questions after reviewing the benefit details, you can connect with our providers directly using the contact information below.

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ALEX

Digital benefits counselor

Website

Use ALEX to help you compare plans and find the coverage that's right for you.

BenefitHub (SD only)

Discount Marketplace

Website

Benefits Department

Benefits support

Orange County employees: benefits@choc.org; visit SharePoint for details, including rates and plan documents.

San Diego employees: benefits@rchsd.org; visit SharePoint for details, including rates and plan documents.

CHOC Fit by Personify Health (OC only)

Well-being services

Website

Cigna Pre-Enrollment

Medical: Pre-enrollment

Website

Pre-enrollment line: 888-806-5042

Medical plan provider for the HDHP 1700, HDHP 6000, PPO, and Full Network HMO.
Find a provider: Cigna Health Care Provider Directory

Cigna Post-Enrollment

Medical: Post-enrollment

Member website

(800) 244-6224

Medical plan provider for the HDHP 1700, HDHP 6000, PPO, and Full Network HMO.
Group ID: 3346975

Credit Union of Southern California (OC only)

Credit Union

Member website

Delta Dental

Dental

Website

800-422-4234

To search for in-network dentists:

HMO – choose DeltaCare USA

Orange County Employee ID: 75847-00001
San Diego Employee ID: 75847-01001

PPO – choose Delta Dental PPO or Delta Dental Premier

Orange County Employee ID:

PPO Buy-Up: 03059-02001
PPO Standard: 03059-01001

San Diego Employee ID:

PPO Buy-Up: 03059-02002
PPO Standard: 03059-01002

Empower

Retirement Savings

Participant website

833-246-2403

Monday – Friday 5 a.m. – 7 p.m.; Saturdays 6 a.m. – 2:30 p.m

Equifax: The Work Number (OC only)

Employment verification

Participant website

800-367-2884

Group ID: 159124

Financial Partners Credit Union (OC only)

Credit Union

Member website

Magellan (SD only)

Employee Assistance Program

Member website

800-327-9298

MetLife

Legal plan, identity theft protection, and pet insurance

Website

Legal plan: Visit the website or call 800-821-6400 (Monday - Friday from 5 a.m. - 5 p.m. Pacific)
Identity theft protection: Visit the website or call 844-931-2872
Pet insurance: Visit the website or call 800-438-6388 (Monday - Friday from 5 a.m. - 6 p.m. Pacific; Saturday - Sunday from 7 a.m. - 4 p.m. Pacific)

Onsite Behavioral Health Counseling (OC only)

Dana Timmermans

Schedule an appointment

CHOCBH@Evernorth.com

Scheduling support

PerkSpot (OC only)

Discount Retailer

Participant website

Selerix (SD only)

Voluntary benefits enrollment

Website

San Diego employees: Visit the benefits intranet page for instructions on completing your enrollment in voluntary benefits (Unum Accident, Hospital, Critical Illness, and Short-Term Disability and MetLife Legal and ID Theft Protection plans).

SIMNSA

Medical (Mexico)